Fusmazoo Return & Refund Policy

At Fusmazoo, we are committed to offering high-quality pet accessories and ensuring your satisfaction. If you are not entirely satisfied with your purchase, here is our return and refund policy.

1. Returns & Refund Eligibility

You can return an item within 14 days of receipt, subject to the following conditions:

• The item must be unused, in perfect condition, and in its original packaging.

• Customized or discounted items are non-refundable.

• Returns must be accompanied by proof of purchase (invoice or order number).

2. Return Process

• Contact our customer service at myfusmazoo25@gmail.com or by phone at +1 438-226-6691 to initiate a return.

• Once your request is approved, we will provide you with the return address.

• You are responsible for return shipping costs unless the item is defective or there was a shipping error on our part.

3. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, the refund will be processed via your original payment method within 5 to 10 business days.

• Initial shipping costs are non-refundable.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange a product, please contact us at myfusmazoo25@gmail.com.

5. Non-Refundable Items

• Gift cards

• Discounted or sale items

• Customized products

6. Contact Us

For any questions regarding our refund policy, please contact us:
📧 Email: myfusmazoo25@gmail.com
📞 Phone: +1 438-226-6691