Thank you for choosing Fusmazoo for your pet accessories! We are committed to providing you with fast and reliable shipping. Please read our shipping policy carefully below.

Processing and Shipping Times

• All orders are processed within 1 to 3 business days (excluding weekends and holidays).

• Once shipped, delivery may take between 3 to 10 business days, depending on your location and the selected shipping method.

• You will receive a confirmation email with a tracking number once your order has been shipped.

Shipping Zones

• We currently ship to Canada and the United States.

• For other international destinations, please contact us before placing an order.

Shipping Fees

• Shipping fees are automatically calculated at checkout based on the weight and destination of your order.

Order Tracking

• You can track your order using the tracking number provided in the confirmation email.

• If you encounter any issues with tracking, please contact us at myfusmazoo25@gmail.com.

Delivery Issues

• If your order is delayed or lost, please contact us immediately at myfusmazoo25@gmail.com or +1 (438) 226-6691.

• If a package is marked as "delivered" but you have not received it, we recommend checking with your local post office or neighbors before reaching out to us.

Return to Sender

• If an order is returned to us due to an incorrect or incomplete address provided by the customer, the reshipping costs will be the customer’s responsibility.

We are always here to assist you. Thank you for shopping with Fusmazoo!