1. Return Eligibility
We want you and your pet to be completely satisfied with your purchase. If you are not happy with your order, you may return eligible items within 30 days of receipt. To qualify for a return, items must be:

• Unused, undamaged, and in their original packaging.

• Free from pet hair, stains, or odors.

• Accompanied by the original receipt or proof of purchase.

2. Non-Returnable Items
The following items cannot be returned:

• Personalized or custom-made products.

• Perishable goods such as treats and food.

• Clearance or final sale items.

• Hygiene-related products (e.g., grooming tools, pet beds) if used.

3. Return Process
To initiate a return, please follow these steps:

1. Contact our customer support at myfusmazoo25@gmail.com or call us at +1 (438) 226-6691 with your order details.

2. Our team will review your request and provide return instructions.

3. Pack the item securely and ship it back using a trackable shipping method.

4. Once received and inspected, we will process your refund within 7-10 business days to your original payment method.

4. Refunds & Processing Time

• Approved refunds will be issued to the original payment method.

• Shipping fees are non-refundable.

• If an item is returned damaged or not in its original condition, a partial refund may be issued.

5. Exchanges
We offer exchanges for defective or incorrect items. If you received a damaged or incorrect product, please contact us within 7 days of receipt to arrange an exchange at no additional cost.

6. Return Shipping Costs

• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

• If returning an item due to a defect or error on our part, we will cover the return shipping expenses.

For any questions, please reach out to our support team at myfusmazoo25@gmail.com or call +1 (438) 226-6691.

Thank you for shopping with Fusmazoo!